Responsible Entertainment

Last Updated: July 2026

Oakplain Creative Pty Ltd is committed to providing a safe, respectful, and enjoyable hospitality environment for all guests. As part of our broader resort experience, entertainment facilities are designed to promote leisure, relaxation, and responsible participation.

Our Commitment

Responsible entertainment is an important part of our guest experience. We strive to create an environment that supports informed decision-making, personal wellbeing, and balanced participation in leisure activities.

Our approach focuses on providing information, support resources, and practical tools that help guests enjoy entertainment services responsibly.

Age Restrictions

Access to casino-related entertainment facilities is restricted to persons aged 18 years or older in accordance with applicable Australian laws and regulations.

• Valid identification may be required.
• Proof of age may be requested at any time.
• Entry may be refused where age verification cannot be completed.
• Minors are not permitted to participate in gaming activities.

Responsible Gambling Principles

Gambling should be viewed as a form of entertainment rather than a way to generate income or solve financial difficulties.

• Set personal spending limits before participating.
• Only gamble with funds specifically allocated for entertainment.
• Never chase losses.
• Take regular breaks.
• Balance gambling with other recreational activities.
• Avoid gambling when feeling stressed, upset, or under the influence of substances.

Recognising Potential Problems

While most guests enjoy entertainment activities responsibly, some people may experience difficulties controlling gambling behaviour.

Warning signs may include:

• Spending more money than intended.
• Gambling for longer periods than planned.
• Borrowing money to gamble.
• Attempting to recover losses through additional gambling.
• Experiencing stress or anxiety related to gambling activities.
• Neglecting personal, family, or work responsibilities.

Self-Exclusion and Support Options

Individuals who wish to limit or discontinue participation in gambling activities may seek information regarding self-exclusion programs where available under relevant regulations.

Self-exclusion programs are designed to support individuals who wish to voluntarily restrict access to gambling facilities for a specified period.

Guest Wellbeing

Oakplain Creative encourages all guests to prioritise personal wellbeing. Our resort experience is built around accommodation, wellness, dining, hospitality, relaxation, and entertainment as a balanced whole.

Guests are encouraged to enjoy the full range of resort amenities, including wellness facilities, dining experiences, cultural activities, and recreational services.

Support Resources

Individuals seeking assistance related to gambling concerns may consider contacting professional support organisations and counselling services available in Australia.

• Professional counselling services.
• Community support programs.
• Mental health professionals.
• Financial counselling services.
• Responsible gambling support organisations.

Staff Awareness

We support responsible service practices and encourage awareness of responsible entertainment principles throughout our hospitality environment.

Our objective is to maintain a respectful and safe guest experience while promoting informed participation in all entertainment offerings.

Additional Information

Responsible entertainment is an ongoing commitment. Oakplain Creative regularly reviews policies and procedures to help ensure compliance with applicable legal and regulatory requirements while supporting guest wellbeing.